What it says
What this says
Current to 11 Oct 26Final board pack from the CFO for the quarter ending 31 Mar 2026. It states contracted annual recurring revenue of £809,900, 21 customers and headcount of 33, and gives no quarter-on-quarter movement, cash or forecast.
What it is: an internal board pack prepared by Bridget Kearsley, Chief Financial Officer, issued as final on 20 Apr 2026 for the board of B-Brain. It is deliberately short and says every figure comes from the finance system and the executed order forms.
Claims: contracted annual recurring revenue of £809,900 taken from executed order forms, not the CRM amount, with 21 customers and headcount of 33. It excludes one-off implementation fees and credit notes.
Watch points: the step to the new list price will arrive "renewal by renewal, not all at once", and with 21 customers a single non-renewal is material.
Not settled: it gives no movement against the previous quarter, no cash balance or cost lines, and no forecast. Collections are not restated. The figures are as at 31 Mar 2026 and may be out of date as of the as-of date.
As found in this document
The document
Body
B-Brain - Board Pack - quarter to 31 Mar 2026
Status: Final Prepared by: Bridget Kearsley, Chief Financial Officer Issued: 20 Apr 2026 Period end: 31 Mar 2026
1. Headline numbers
This pack reports the company position at the quarter end, 31 Mar 2026. Three numbers carry the quarter.
| Measure | Position at 31 Mar 2026 |
|---|---|
| Annual recurring revenue (contracted) | One hundred and ninety-six thousand, five hundred pounds |
| Customers with a live contract | Five |
| Headcount | Twenty-two |
For the avoidance of doubt, each figure is stated as at the quarter end and not as an average over the period.
2. Annual recurring revenue
Contracted annual recurring revenue stands at one hundred and ninety-six thousand, five hundred pounds at the quarter end.
- The figure is the annual value of subscriptions under executed order forms.
- It excludes one-off implementation fees, which are a separate line and are not recurring.
- It is built from the executed order forms, not from the CRM amount. Where the two differ, the order form decides.
- Credit notes are one-off adjustments and do not change contracted annual recurring revenue.
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Our records show no change to the definition of the measure in this quarter.
3. Customers
B-Brain has five customers with a live contract at 31 Mar 2026.
- A customer is counted only where an executed order form is in force.
- An organisation that the CRM marks as a customer but that has no live contract and no invoices since its last term ended is not counted.
- Two CRM records that share a domain are treated as one company and are counted once.
With a customer base this size, each renewal and each upgrade conversation carries real weight for the annual figure. The customer success team owns the ninety-day renewal notice for every account.
4. People
Headcount is twenty-two at the quarter end.
- The figure is taken from HR records, which decide who works at B-Brain.
- Anyone who has left is not counted, whatever the CRM or the call recorder still shows against their name.
5. Cash and invoicing
- Invoicing follows the order forms: annual in advance, with quarterly billing where a customer has asked for it, on thirty-day terms.
- Invoices should match the CRM deal record and the executed order form. Any mismatch is raised with the account owner before the invoice is chased.
- What has been invoiced and paid is decided by the accounting system, and that is the source for collections.
6. Commentary
The position is stable and reported on a contracted basis. The board should read the annual recurring revenue figure as contracted value, not as a forecast. Three points sit behind it:
- The base is small, so a single renewal or upgrade moves the figure visibly.
- Customers still on the earlier price list move to the current list at their first renewal on or after the changeover date, and first-term discounts end at renewal.
- Usage trends, in particular questions asked, are the best indicator of whether a renewal is secure. These are reviewed by customer success each month.
7. Risks and open points
- Concentration: with five customers, the loss of one account would be material to contracted annual recurring revenue.
- Key people: where one person at a customer asks a large share of the questions, that account depends on a single champion.
- Data currency: a brain answering on stale data is still available, so availability alone does not show account health.
There are no unresolved reconciliation items between the order forms and the accounting system at the date of issue.
8. Decisions requested
- Note the position at 31 Mar 2026: contracted annual recurring revenue of one hundred and ninety-six thousand, five hundred pounds, five customers and headcount of twenty-two.
- Confirm that the board is content with the contracted basis for reporting annual recurring revenue.
Best, Bridget