Maelbeek Assurances - Order Form (signed)
Documentexecuted Maelbeek Assurances: documents · order_form · executed · 2026-01-16
Signed Starter order form between B-Brain Limited and Maelbeek Assurances for 12 months from 1 Feb 2026. Subscription £22,000 per year plus £6,000 one-off implementation. Availability 99.5%, P1 first response 4 business hours.
What it says
What this says
Current to 11 Oct 26Signed Starter order form between B-Brain Limited and Maelbeek Assurances for 12 months from 1 Feb 2026. Subscription £22,000 per year plus £6,000 one-off implementation. Availability 99.5%, P1 first response 4 business hours.
What it is: a one-year Starter order form, effective 1 Feb 2026 with contract end 31 Jan 2027. It is marked "Status: Signed" and dated 16 Jan 2026 for both sides.
Commits: £22,000 annual subscription, £6,000 implementation, "Payment terms: Net 30 days", availability 99.5%, P1 first response 4 business hours and nightly refresh by 07:00 customer local time, Monday to Friday.
Unusual: nothing off the standard Starter terms. Discount is 0% and the service credit covers availability only.
Not settled: the customer signature line is blank, so the signatory's name and role are not shown. The text gives no auto-renewal or notice terms and no connector go-live date.
As found in this document
Current to 9 Oct 26- Date end31 Jan 2027Source: object_read:doc_028_006
- Date signed16 Jan 2026Source: object_read:doc_028_006
- Date start1 Feb 2026Source: object_read:doc_028_006
- Price£22,000Source: object_read:doc_028_006
- Annual subscription£22,000Source: object_read:doc_028_006
- Implementation (one-off)£6,000Source: object_read:doc_028_006
- Implementation scopeSetup, 4 connectors, 4 weeksSource: object_read:doc_028_006
- Payment termsNet 30 daysSource: object_read:doc_028_006
- Invoice date1 February 2026Source: object_read:doc_028_006
- Availability99.5%Source: object_read:doc_028_006
- P1 first response4 business hoursSource: object_read:doc_028_006
- Service credit5% of one month's subscription fee per month of availability breach5% of one month's subscription fee per month of availability breach · Source: object_read:doc_028_006
- Nightly data refreshComplete by 07:00 customer local time, Monday to FridayComplete by 07:00 customer local time, Monday to Friday · Source: object_read:doc_028_006
- Term12 months from 1 February 2026Source: object_read:doc_028_006
The document
Body
Unusual terms
Current to 9 Oct 26- No discount applied (0%)
- Service credit for availability only
- No connector go-live date stated