Maelbeek Assurances - Proposal
Documentfinal Maelbeek Assurances: documents · proposal · final · 2025-11-20
Proposal from Lewis Kerr for a Starter implementation: £22,000 annual subscription plus £6,000 implementation, £28,000 total Year 1. States availability 99.5% and P1 first response within 4 business hours. A proposal, not an executed order form.
What it says
What this says
Current to 11 Oct 26Proposal from Lewis Kerr for a Starter implementation: £22,000 annual subscription plus £6,000 implementation, £28,000 total Year 1. States availability 99.5% and P1 first response within 4 business hours. A proposal, not an executed order form.
What it is: a version 1 proposal dated 20 Nov 2025, written by Lewis Kerr, Account Executive, for Maelbeek Assurances. Its stored status is final, but the text says a formal order form and Master Services Agreement will follow, so it is an open item.
Commits: "Availability 99.5%; first response on P1 issues within 4 business hours". Payment terms are "30 days from invoice", and the subscription "begins on your go-live date, targeted for early February".
Unusual: the proposal promises "Quarterly check-ins", whereas the standard Starter tier has a six-monthly check-in. The £22,000 matches the v2 list price for Starter.
Not settled: the document does not show whether the proposal was accepted or an order form signed. Contract signature is only targeted for "early January", and no signatory is named on the customer side.
As found in this document
Current to 9 Oct 26- Price£28,000Source: object_read:doc_028_002
- Availability99.5%Source: object_read:doc_028_002
- P1 first responsewithin 4 business hoursSource: object_read:doc_028_002
- Annual subscription (Starter)£22,000Source: object_read:doc_028_002
- Implementation (Starter, 4 weeks, up to 4 connectors)£6,000Source: object_read:doc_028_002
- Total Year 1£28,000Source: object_read:doc_028_002
- Payment terms30 days from invoiceSource: object_read:doc_028_002
- Subscription startbegins on your go-live date, targeted for early Februarybegins on your go-live date, targeted for early February · Source: object_read:doc_028_002
- Check-insYour B-Brain CSM will touch base each quarterYour B-Brain CSM will touch base each quarter · Source: object_read:doc_028_002
The document
Body
Unusual terms
Current to 9 Oct 26- Quarterly check-ins on Starter
- Subscription starts on go-live date