Copperlane Payroll - Proposal v1
Documentdraft Copperlane Payroll: documents · proposal · draft · 2025-04-14
Draft proposal of 14 Apr 2025 from Priya Raman for the Starter tier. Quotes availability 99.5%, P1 response 4 business hours, subscription £19,500 per year and £6,000 implementation. It is a proposal, not an executed contract.
What it says
What this says
Current to 11 Oct 26Draft proposal of 14 Apr 2025 from Priya Raman for the Starter tier. Quotes availability 99.5%, P1 response 4 business hours, subscription £19,500 per year and £6,000 implementation. It is a proposal, not an executed contract.
What it is: a draft sales proposal from Priya Raman, Account Executive, to Copperlane Payroll for the Starter tier with up to 15 users and 4 connectors. The text states "Status: Draft".
Commits: availability 99.5%, priority issue response of 4 business hours, nightly refresh by 07:00 UK time on business days, and a service credit of 5% of one month's fee. Subscription is £19,500, implementation £6,000, total first year £25,500.
Unusual: nothing off the standard Starter terms. Invoicing is on go-live, payment within 30 days, and go-live is given only as "early June".
Not settled: the document does not show acceptance, signature or an order form. It names no connector go-live dates and no renewal date. Any contracted terms must come from an executed order form, which this is not.
As found in this document
Current to 9 Oct 26- Price£19,500Source: object_read:doc_022_001
- Availability99.5%Source: object_read:doc_022_001
- Priority issue response4 business hours (UK hours, Monday to Friday)4 business hours (UK hours, Monday to Friday) · Source: object_read:doc_022_001
- Data refreshnightly by 07:00 UK time on business daysnightly by 07:00 UK time on business days · Source: object_read:doc_022_001
- Service credit5% of one month's fee if we miss availability5% of one month's fee if we miss availability · Source: object_read:doc_022_001
- Annual subscription£19,500Source: object_read:doc_022_001
- Implementation (4 weeks)£6,000Source: object_read:doc_022_001
- Total first year£25,500Source: object_read:doc_022_001
- BillingSubscription and implementation invoiced on go-live. Payment due within 30 days.Subscription and implementation invoiced on go-live. Payment due within 30 days. · Source: object_read:doc_022_001
- Go-liveearly JuneSource: object_read:doc_022_001
The document
Body
Copperlane Payroll - Proposal v1
Date: Monday 14 April 2025 Status: Draft From: Priya Raman, Account Executive, BB-Demo
Executive Summary
We propose to implement the Company Brain for Copperlane Payroll. This will enable your team to see client queries, payroll runs and invoices together in a single searchable system, reducing manual data reconciliation and helping you answer client questions faster.
About Your Business
Copperlane Payroll is an outsourced payroll bureau serving Welsh SMEs and charities. Your teams work across multiple systems: helpdesk, payroll engine, accounting software and call recordings, making it inefficient to answer even a simple client question without switching between tools.
The Solution
We will implement the Company Brain on the Starter tier, connecting up to four of your key systems into a single queryable layer inside your own Snowflake account.
What's Included
- Starter tier with up to 15 users
- Up to 4 system connectors
- Pages, chat and search functionality
- Six-monthly check-in calls
Annual subscription: £19,500 Implementation (4 weeks): £6,000 Total first year: £25,500
Read the whole document (2,100 characters)
Service Levels
We commit to:
- Availability: 99.5%
- Priority issue response: 4 business hours (UK hours, Monday to Friday)
- Data refresh: nightly by 07:00 UK time on business days
- Service credit: 5% of one month's fee if we miss availability
Implementation Timeline
- Week 1: discovery and data access
- Weeks 2 and 3: connector setup and testing
- Week 4: user training
- Go-live: early June
Payment
Subscription and implementation invoiced on go-live. Payment due within 30 days.
Next Steps
We'd like to:
- Confirm your four priority systems (helpdesk, payroll, accounting, and one other)
- Schedule a discovery call in the next few days
- Move to contract and kick off implementation straight away
Are you happy to proceed? If so, we'll send the master services agreement and kick-off details by end of this week.
Best, Priya Raman Account Executive BB-Demo