Dunholm Precision - Order Form (signed)
Documentexecuted Dunholm Precision: documents · order_form · executed · 2025-07-10
Executed order form signed 10 Jul 2025 adding two packs of ten users to the existing Growth subscription at £7,000 a year, for a term of 11 Jul 2025 to 30 Nov 2025 with total contract value £2,742. Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
Current to 11 Oct 26Executed order form signed 10 Jul 2025 adding two packs of ten users to the existing Growth subscription at £7,000 a year, for a term of 11 Jul 2025 to 30 Nov 2025 with total contract value £2,742. Availability 99.5%, P1 first response 1 business hour.
What it is: an executed expansion under the existing Master Services Agreement, signed by Tom Ashdown for B-Brain. It adds two lots of ADD-USERS-10 at £3,500 each, with an annual recurring amount of £7,000.
Commits: availability 99.5%, P1 first response 1 business hour, and nightly refresh complete by 07:00 customer local time on business days. Billing is annual, 30 days from invoice, in GBP.
Unusual: the term is short, 11 Jul 2025 to 30 Nov 2025, so total contract value is £2,742 against the £7,000 annual amount. The end date matches the existing Growth subscription so both run to a single renewal date.
Not settled: the customer signatory is named only as authorised signatory. The form does not state the renewal price or what happens after 30 Nov 2025, and it is a stale record of a term that has ended.
As found in this document
Current to 9 Oct 26- Date end30 Nov 2025Source: object_read:doc_018_012
- Date renewal30 Nov 2025Source: object_read:doc_018_012
- Date signed10 Jul 2025Source: object_read:doc_018_012
- Date start11 Jul 2025Source: object_read:doc_018_012
- Price£7,000Source: object_read:doc_018_012
- Availability99.5%Source: object_read:doc_018_012
- P1 first response1 business hourSource: object_read:doc_018_012
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_018_012
- Service credit basisAvailabilitySource: object_read:doc_018_012
- Service credit10% of one month's feeSource: object_read:doc_018_012
- Total contract value£2,742Source: object_read:doc_018_012
- Billing frequencyAnnualSource: object_read:doc_018_012
- Payment terms30 days from invoiceSource: object_read:doc_018_012
The document
Body
Unusual terms
Current to 9 Oct 26- Short term ending 30 Nov 2025, aligned to existing subscription
- Total contract value £2,742 below annual recurring amount £7,000
- Service credits for availability only, none for freshness