What it says
What this says
Current to 11 Oct 26B-Brain's final answers to Dunholm Precision's security and data-handling questions, completed 1 Aug 2024 by Hannah Lowe for the Growth tier. It states no availability %, P1 response time or price; those are deferred to the order form.
What it is: a questionnaire completed on 1 Aug 2024 by Hannah Lowe, Solutions Engineer, during evaluation. It answers architecture, access control, support and data protection questions for the Growth tier.
Commits: the only firm service figure is "The nightly refresh completes by 07:00 customer local time on business days, on every tier." It also says data stays in the customer's own Snowflake account and is not used to train models for other customers.
Unusual: no non-standard terms. SSO and SCIM are stated as Enterprise only, and Sandbox is an add-on.
Not settled: availability, P1 response and service credit figures are deferred to the order form. Certifications are not listed, and two open items remain: an architecture diagram and written confirmation of staff access arrangements. It is a 2024 document, so check the executed order form for current terms.
As found in this document
Current to 9 Oct 26- Nightly refreshThe nightly refresh completes by 07:00 customer local time on business days, on every tier.The nightly refresh completes by 07:00 customer local time on business days, on every tier. · Source: object_read:doc_018_001
- Data locationYour data stays in your account and is not copied into a shared B-Brain store.Your data stays in your account and is not copied into a shared B-Brain store. · Source: object_read:doc_018_001
- Model trainingYour data is used only to answer your own questions inside your own account.Your data is used only to answer your own questions inside your own account. · Source: object_read:doc_018_001