Marlstone Legal - Order Form (signed)
Documentexecuted Marlstone Legal: documents · order_form · executed · 2025-03-14
Executed order form for the Growth subscription, 1 Apr 2025 to 31 Mar 2026, at £44,000 list less 10%, £39,600 net, plus £12,000 implementation (£51,600 total). Availability 99.5%, P1 first response 1 business hour.
What it says
What this says
Current to 11 Oct 26Executed order form for the Growth subscription, 1 Apr 2025 to 31 Mar 2026, at £44,000 list less 10%, £39,600 net, plus £12,000 implementation (£51,600 total). Availability 99.5%, P1 first response 1 business hour.
What it is: the executed order form for Marlstone Legal's first 12-month Growth term, dated 14 Mar 2025 and filed in the customer's contracts folder. It sits under the Master Services Agreement and Data Processing Agreement.
Commits: B-Brain to 99.5% availability, a P1 first response of 1 business hour and a nightly refresh "completed by 07:00 UK time on business days". Implementation is due "within eight weeks from service start", with up to eight connectors.
Unusual: the 10% subscription discount "applies to the first term only". The service credit is 10% of one month's fee for each month below the availability SLA, and covers availability only, not freshness.
Not settled: the signature lines are blank in the text, so it does not name who signed. It shows no renewal price and does not show whether the term from 1 Apr 2025 was renewed; it only says renewal terms are offered ninety days before expiry.
As found in this document
Current to 9 Oct 26- Date end31 Mar 2026Source: object_read:doc_014_007
- Date renewal31 Mar 2026Source: object_read:doc_014_007
- Date signed14 Mar 2025Source: object_read:doc_014_007
- Date start1 Apr 2025Source: object_read:doc_014_007
- Price£51,600Source: object_read:doc_014_007
- Availability99.5% uptimeSource: object_read:doc_014_007
- P1 first response time1 business hourSource: object_read:doc_014_007
- Nightly data refreshcompleted by 07:00 UK time on business dayscompleted by 07:00 UK time on business days · Source: object_read:doc_014_007
- Service credit10% of one month's subscription fee for each month below availability SLA10% of one month's subscription fee for each month below availability SLA · Source: object_read:doc_014_007
- Subscription price£44,000 list, 10% discount, £39,600 net£44,000 list, 10% discount, £39,600 net · Source: object_read:doc_014_007
- Implementation fee£12,000Source: object_read:doc_014_007
- InvoicingAnnual, in advance, on 1 April 2025Annual, in advance, on 1 April 2025 · Source: object_read:doc_014_007
- Payment dueWithin 30 days of invoiceSource: object_read:doc_014_007
- Implementationwithin eight weeks from service start, including configuration of up to eight data connectors and initial user trainingwithin eight weeks from service start, including configuration of up to eight data connectors and initial user training · Source: object_read:doc_014_007
- RenewalRenewal terms will be offered ninety days before expiryRenewal terms will be offered ninety days before expiry · Source: object_read:doc_014_007
The document
Body
Unusual terms
Current to 9 Oct 26- 10% first-term subscription discount
- service credit tied to availability only
- renewal terms offered ninety days before expiry