What it says
What this says
Current to 11 Oct 26Executed order form renewing the Starter subscription from 1 Jun 2026 to 31 May 2027 at £19,500. It states availability 99.5%, P1 first response of 4 business hours, 15 users and 4 connectors. Signed by Nell Ashcombe for B-Brain on 18 May 2026.
What it is: an executed renewal order form for Company Brain Starter, one line at £19,500. The renewal term runs from 1 Jun 2026 to 31 May 2027.
Commits: availability 99.5%, P1 first response 4 business hours, and service credits of 5% of one month's fees. Data refresh is nightly by 07:00 customer local time on business days, with 15 licensed users and 4 data connectors.
Payment: net 30 days from invoice, and the annual subscription is invoiced in advance of the renewal term. The unit price equals the Starter list price in the v1 price book, so the document shows no uplift.
Not settled: the text does not name the customer signatory, only an authorised signatory. It states no discount, no auto-renewal or notice clause, and no connector go-live dates.
As found in this document
Current to 9 Oct 26- Date end31 May 2027Source: object_read:doc_011_010
- Date renewal31 May 2027Source: object_read:doc_011_010
- Date signed18 May 2026Source: object_read:doc_011_010
- Date start1 Jun 2026Source: object_read:doc_011_010
- Price£19,500Source: object_read:doc_011_010
- Availability99.5%Source: object_read:doc_011_010
- P1 first response4 business hoursSource: object_read:doc_011_010
- Service credits5% of one month's feesSource: object_read:doc_011_010
- Data refreshNightly by 07:00 customer local time on business daysNightly by 07:00 customer local time on business days · Source: object_read:doc_011_010
- Licensed users15Source: object_read:doc_011_010
- Data connectors4Source: object_read:doc_011_010
- Subscription fee£19,500Source: object_read:doc_011_010
- Payment termsNet 30 days from invoice. Annual subscription is invoiced in advance of the renewal term.Net 30 days from invoice. Annual subscription is invoiced in advance of the renewal term. · Source: object_read:doc_011_010