What it says
What this says
Current to 11 Oct 26Unsigned draft Master Services Agreement for the Starter tier, term 1 Jun 2023 to 31 May 2024. It states 99.5% availability, P1 first response of 4 business hours, and a subscription of £19,500 plus £6,000 implementation.
What it is: a draft MSA between B-Brain and Brindlecote Insurance Brokers, filed in the customer's Contracts folder and marked "DRAFT" with the footer "DRAFT. Awaiting signature." It was created and last modified on 4 May 2023.
Commits: if signed, Starter tier with up to 15 licensed users and 4 connectors, 99.5% availability, P1 first response of 4 business hours, and service credits of 5% of one month's fees. Subscription of £19,500 and implementation of £6,000, total contract value £25,500, due within 30 days.
Unusual: nothing off the standard Starter terms. Termination for convenience is allowed at contract end with 90 days' notice.
Not settled: the document names no signatory and no signing date. It does not show whether an executed copy exists or what happened after 31 May 2024. An executed order form would override these figures.
As found in this document
Current to 9 Oct 26- Date end31 May 2024Source: object_read:doc_011_003
- Date start1 Jun 2023Source: object_read:doc_011_003
- Price£19,500Source: object_read:doc_011_003
- Availability99.5%Source: object_read:doc_011_003
- P1 first response4 business hoursSource: object_read:doc_011_003
- Service credits5% of one month's feesSource: object_read:doc_011_003
- Data refreshNightly by 07:00 customer local time on business daysNightly by 07:00 customer local time on business days · Source: object_read:doc_011_003
- Subscription price£19,500Source: object_read:doc_011_003
- Implementation fee£6,000Source: object_read:doc_011_003
- Total contract value£25,500Source: object_read:doc_011_003
- Payment termsImplementation is due within 30 days of invoice. Annual subscription is invoiced in advance and due within 30 days.Implementation is due within 30 days of invoice. Annual subscription is invoiced in advance and due within 30 days. · Source: object_read:doc_011_003
- Termination for convenienceThe Customer may terminate for convenience at contract end with 90 days' notice.The Customer may terminate for convenience at contract end with 90 days' notice. · Source: object_read:doc_011_003
The document
Body
Unusual terms
Current to 9 Oct 26- 90 days' notice to terminate for convenience at contract end