Ardcarne Life Assurance - Order Form (signed)
Documentexecuted Ardcarne Life Assurance: documents · order_form · executed · 2026-09-04
Executed order form signed 4 Sep 2026 for the Enterprise tier at £125,000 per year, with total contract value £155,000 including implementation. Availability 99.9%, P1 first response 0.5 hours, term 1 Oct 2026 to 30 Sep 2027.
What it says
What this says
Current to 11 Oct 26Executed order form signed 4 Sep 2026 for the Enterprise tier at £125,000 per year, with total contract value £155,000 including implementation. Availability 99.9%, P1 first response 0.5 hours, term 1 Oct 2026 to 30 Sep 2027.
What it is: an executed order form under the B-Brain Master Services Agreement, signed by Ronan Tierney for Ardcarne Life Assurance and Matteo Ricci for B-Brain on 4 Sep 2026. It states that it prevails over any earlier draft, proposal or quotation.
Commits: "The annual subscription is £125,000" billed annually in advance, 30 days from invoice. The £155,000 total contract value "includes the one-off implementation fee and should not be read as an annual price".
Unusual: freshness is credited. "A brain that is answering on stale data counts as a freshness breach even where the service was available", with a credit of 10% of one month's fee per breach month.
Not settled: renewal is left to the Master Services Agreement, which is not in this document. The text does not state the implementation fee separately, the user and connector numbers, or any connector go-live dates.
As found in this document
Current to 9 Oct 26- Date end30 Sep 2027Source: object_read:doc_008_010
- Date signed4 Sep 2026Source: object_read:doc_008_010
- Date start1 Oct 2026Source: object_read:doc_008_010
- Price£125,000Source: object_read:doc_008_010
- SubscriptionB-Brain Enterprise tier, company-wide, £125,000 per yearB-Brain Enterprise tier, company-wide, £125,000 per year · Source: object_read:doc_008_010
- Total contract value£155,000Source: object_read:doc_008_010
- Availability99.9%Source: object_read:doc_008_010
- P1 first response0.5 hoursSource: object_read:doc_008_010
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_008_010
- Service credit10% of one month's fee for each month in which a breach occurs10% of one month's fee for each month in which a breach occurs · Source: object_read:doc_008_010
- Credit basisAvailability and data freshnessSource: object_read:doc_008_010
- BillingAnnual, in advance, GBPSource: object_read:doc_008_010
- Payment terms30 days from the date of invoiceSource: object_read:doc_008_010
The document
Body
Unusual terms
Current to 9 Oct 26- Freshness breach credited even when available
- Twelve-month initial term, renewal under the MSA
- DORA and Central Bank of Ireland support