Ardcarne Life Assurance - Master Services Agreement v2
Documentdraft Ardcarne Life Assurance: documents · contract · draft · 2026-07-24
Unexecuted draft MSA v2 issued 24 Jul 2026 for the Enterprise tier. It states £125,000 annual subscription plus £30,000 implementation, 99.9% availability and P1 first response within 0.5 hours (half an hour). Four points remain open.
What it says
What this says
Current to 11 Oct 26Unexecuted draft MSA v2 issued 24 Jul 2026 for the Enterprise tier. It states £125,000 annual subscription plus £30,000 implementation, 99.9% availability and P1 first response within 0.5 hours (half an hour). Four points remain open.
What it is: a draft Master Services Agreement, marked "Draft, for review. Not executed.", issued by Matteo Ricci. It is not binding until both parties sign, and the executed copy will supersede it.
Commits: subscription from 1 Oct 2026 to 30 Sep 2027, billed annually in advance, invoices payable within 30 days. Service credit is 10% of one month's fee for each month in which a breach occurs, covering availability and data freshness.
Unusual: the P1 first response of half an hour and the stated freshness credit follow the Enterprise standard. Up to twelve connectors are in scope, but go-live days are not stated.
Not settled: governing law, incident wording after the July outage, connector go-live commitments and final liability wording are open. The signature block is empty and the customer signatory is not named. Renewal is by written agreement, with no automatic renewal.
As found in this document
Current to 9 Oct 26- Date end30 Sep 2027Source: object_read:doc_008_006
- Date start1 Oct 2026Source: object_read:doc_008_006
- Price£125,000Source: object_read:doc_008_006
- Subscription price£125,000 annual recurringSource: object_read:doc_008_006
- Implementation fee£30,000 one-offSource: object_read:doc_008_006
- Total contract value£155,000Source: object_read:doc_008_006
- Availability99.9%Source: object_read:doc_008_006
- P1 first responseWithin 0.5 hours (half an hour)Source: object_read:doc_008_006
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_008_006
- Service credit10% of one month's fee for each month in which a breach occurs10% of one month's fee for each month in which a breach occurs · Source: object_read:doc_008_006
- Credit basisAvailability and data freshnessSource: object_read:doc_008_006
- BillingThe subscription is billed annually in advanceThe subscription is billed annually in advance · Source: object_read:doc_008_006
- Payment termsInvoices are payable within 30 days of the invoice dateInvoices are payable within 30 days of the invoice date · Source: object_read:doc_008_006
- ImplementationTwelve weeks from the start date, up to twelve connectors in scopeTwelve weeks from the start date, up to twelve connectors in scope · Source: object_read:doc_008_006
The document
Body
Unusual terms
Current to 9 Oct 26- Draft not executed
- Connector go-live days not yet stated
- Renewal by written agreement only