Hollins Tarrant - Order Form (signed)
Documentexecuted Hollins Tarrant: documents · order_form · executed · 2025-12-22
Executed order form signed 22 Dec 2025 for the Starter tier, 4 Jan 2026 to 3 Jan 2027, at nineteen thousand five hundred pounds a year, billed annually in advance. Availability is ninety-nine point five per cent; P1 first response is four business hours.
What it says
What this says
Current to 11 Oct 26Executed order form signed 22 Dec 2025 for the Starter tier, 4 Jan 2026 to 3 Jan 2027, at nineteen thousand five hundred pounds a year, billed annually in advance. Availability is ninety-nine point five per cent; P1 first response is four business hours.
What it is: the executed order form under the B-Brain Master Services Agreement, covering Company Brain Starter for fifteen users. Tom Ashdown signed for B-Brain on 22 Dec 2025.
Commits: annual recurring amount of nineteen thousand five hundred pounds, billed "Annual, in advance", payable thirty days from invoice. Nightly refresh is "Complete by 07:00 customer local time on business days".
Unusual: nothing off the standard Starter terms. Credits are "for availability only", at five per cent of one month's fee, with none for data freshness.
Not settled: the customer signatory is shown only as "Authorised signatory", with no name. The text states no renewal or notice clause, and no connector delivery dates.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2027Source: object_read:doc_004_017
- Date signed22 Dec 2025Source: object_read:doc_004_017
- Date start4 Jan 2026Source: object_read:doc_004_017
- Annual recurring amountnineteen thousand five hundred poundsnineteen thousand five hundred pounds · Source: object_read:doc_004_017
- Total contract valuenineteen thousand five hundred poundsnineteen thousand five hundred pounds · Source: object_read:doc_004_017
- Billing frequencyAnnual, in advanceSource: object_read:doc_004_017
- Payment termsthirty days from invoiceSource: object_read:doc_004_017
- Availabilityninety-nine point five per centSource: object_read:doc_004_017
- Priority one first responsefour business hoursSource: object_read:doc_004_017
- Nightly refreshComplete by 07:00 customer local time on business daysComplete by 07:00 customer local time on business days · Source: object_read:doc_004_017
- Service creditfive per cent of one month's fee, for availability onlyfive per cent of one month's fee, for availability only · Source: object_read:doc_004_017
The document
Body
Hollins Tarrant - Order Form
Status: Executed. Signed 22 Dec 2025.
This order form is made under the B-Brain Master Services Agreement between the parties below.
Parties
| Party | Details |
|---|---|
| Supplier | B-Brain, London |
| Customer | Hollins Tarrant, Bristol |
| Account owner | Tom Ashdown |
| Customer Success Manager | Marcus Bell |
Order lines
| SKU | Description | Quantity | Unit price | Discount | Net | Recurring |
|---|---|---|---|---|---|---|
| SUB-STARTER | Company Brain – Starter | one | nineteen thousand five hundred pounds | none | nineteen thousand five hundred pounds | Yes |
The licence covers fifteen users on the Starter tier, with the Starter connector allowance.
Term
| Item | Detail |
|---|---|
| Start date | 4 Jan 2026 |
| End date | 3 Jan 2027 |
| Annual recurring amount | nineteen thousand five hundred pounds |
| Total contract value | nineteen thousand five hundred pounds |
| Billing frequency | Annual, in advance |
| Payment terms | thirty days from invoice |
Service levels
Read the whole document (1,630 characters)
| Measure | Commitment |
|---|---|
| Availability | ninety-nine point five per cent |
| Priority one first response | four business hours |
| Nightly refresh | Complete by 07:00 customer local time on business days |
| Service credit | five per cent of one month's fee, for availability only |
Service credits under this order form are given for availability breaches only, not for data freshness.
Signatures
Signed for B-Brain:
- Name: Tom Ashdown
- Title: Account Executive
- Date: 22 Dec 2025
Signed for Hollins Tarrant:
- Title: Authorised signatory
- Date: 22 Dec 2025