What it says
What this says
Current to 11 Oct 26Internal draft renewal proposal by Tom Ashdown dated 24 Oct 2025 for a Starter customer whose term ends on 3 Jan 2026. It proposes the same annual price and says it has not been shared with the customer.
What it is: an internal working draft from Tom Ashdown, Account Executive, for the Starter renewal of Hollins Tarrant. It says "It is a working copy and has not yet been shared with the customer."
Proposes: the annual price stays "Nineteen thousand five hundred pounds, unchanged", with fifteen users, annual billing in advance and thirty-day terms. The account is described as quiet and healthy, with one ticket and no overdue invoices.
Not settled: the final commercial figures, who at the customer signs, and whether extra users or connectors are wanted. Tom Ashdown is to review it with the CSM, Marcus Bell.
Stale: the term end of 3 Jan 2026 has passed. The document does not show whether it was sent, agreed or replaced by an executed order form, so it is an open item and not the contracted position.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2026Source: object_read:doc_004_014
- Date renewal3 Jan 2026Source: object_read:doc_004_014
The document
Body
Hollins Tarrant - Renewal Proposal v1
Draft for internal review. Prepared by Tom Ashdown, Account Executive, B-Brain. Date: 24 Oct 2025.
1. Context
Hollins Tarrant is a Bristol recruitment firm placing engineering and professional staff. It has been a B-Brain customer since 4 Jan 2024 on the Starter tier, using the brain to see client accounts, the placements pipeline in its CRM and client-facing tickets in one place.
The current term ends on 3 Jan 2026. This draft sets out what we propose for the next term. It is a working copy and has not yet been shared with the customer.
2. How the account is doing
- Use of the brain has grown compared with the previous quarter, with a few regular users each day.
- There was one support ticket in the last month and none at high priority.
- There are no overdue invoices.
In short, a quiet, healthy account that is using what it bought.
3. Proposed renewal
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | Fifteen |
| Annual price | Nineteen thousand five hundred pounds, unchanged |
| Deal type | Renewal |
| Billing | Annual, in advance, thirty-day terms |
| Current term ends | 3 Jan 2026 |
Read the whole document (1,997 characters)
The deal amount is the same nineteen thousand five hundred pounds. Tom will confirm the final commercial figures before anything goes to the customer.
4. What stays the same
- The Starter allowance of users and connectors.
- Pages, chat and search across the connected systems.
- The standard Starter service levels and the six-monthly check-in.
5. Open points
- Confirm with the customer whether the team has grown enough to need extra users.
- Check whether any further connector is wanted before the term ends.
- Agree who at Hollins Tarrant signs the renewal.
6. Next steps
- Tom to review this draft with the CSM, Marcus Bell.
- Send the proposal to the customer with plenty of notice before the term ends.
- Let's get something in the diary for a short call to walk through it.
Cheers, Tom
Unusual terms
Current to 9 Oct 26- Annual price proposed unchanged at renewal
- Internal draft not yet shared with customer