What it says
What this says
Current to 11 Oct 26Executed order form signed on 24 Dec 2024 for Hollins Tarrant on the Starter tier, fifteen users, annual in advance. Term ran 4 Jan 2025 to 3 Jan 2026. The recurring amount is stated in words as nineteen thousand five hundred pounds.
What it is: an executed order form under the Master Services Agreement for Company Brain Starter, signed 24 Dec 2024 by Tom Ashdown for B-Brain and an unnamed authorised signatory for Hollins Tarrant.
Commits: the annual recurring amount is nineteen thousand five hundred pounds, billed annually in advance on thirty days from invoice. Availability is ninety-nine point five per cent, P1 first response is four business hours, and the nightly refresh is complete by 07:00.
Unusual: the customer signatory is not named, only a title. The credit is five per cent of one month's fee, for availability only, which matches Starter standard terms.
Not settled: the term ended 3 Jan 2026, before today. The document states no auto-renewal, notice period or later term, so the current contract position needs checking elsewhere.
As found in this document
Current to 9 Oct 26- Date end3 Jan 2026Source: object_read:doc_004_012
- Date signed24 Dec 2024Source: object_read:doc_004_012
- Date start4 Jan 2025Source: object_read:doc_004_012
- Annual recurring amountnineteen thousand five hundred poundsnineteen thousand five hundred pounds · Source: object_read:doc_004_012
- Billingannual, in advance; thirty days from the date of invoice; pounds sterlingannual, in advance; thirty days from the date of invoice; pounds sterling · Source: object_read:doc_004_012
- Availabilityninety-nine point five per centSource: object_read:doc_004_012
- P1 first responsefour business hoursSource: object_read:doc_004_012
- Service creditfive per cent of one month's fee, for availability onlyfive per cent of one month's fee, for availability only · Source: object_read:doc_004_012
- Nightly refreshcomplete by 07:00 customer local time on business dayscomplete by 07:00 customer local time on business days · Source: object_read:doc_004_012
The document
Body
Hollins Tarrant - Order Form (signed)
Executed. Signed on 24 Dec 2024. This order form is made under the Master Services Agreement between the parties and supersedes any earlier draft proposal for this renewal.
Parties
| Role | Party |
|---|---|
| Supplier | B-Brain, London |
| Customer | Hollins Tarrant, Bristol |
| B-Brain account owner | Tom Ashdown, Account Executive |
| B-Brain Customer Success Manager | Marcus Bell |
Order lines
| Product | Quantity | Unit price | Discount | Net amount | Recurring |
|---|---|---|---|---|---|
| Company Brain - Starter | one | nineteen thousand five hundred pounds | none | nineteen thousand five hundred pounds | Yes |
Commercial summary
| Item | Detail |
|---|---|
| Tier | Starter |
| Licensed users | fifteen |
| Annual recurring amount | nineteen thousand five hundred pounds |
| Total contract value | nineteen thousand five hundred pounds |
Term
| Item | Detail |
|---|---|
| Start date | 4 Jan 2025 |
| End date | 3 Jan 2026 |
| Previous term ended | 3 Jan 2025 |
Billing
- Frequency: annual, in advance
- Payment terms: thirty days from the date of invoice
- Currency: pounds sterling
Service levels
Read the whole document (1,654 characters)
| Measure | Level |
|---|---|
| Availability | ninety-nine point five per cent |
| P1 first response | four business hours |
| Service credit | five per cent of one month's fee, for availability only |
The nightly refresh is complete by 07:00 customer local time on business days.
Signatures
For B-Brain
Name: Tom Ashdown Title: Account Executive Date: 24 Dec 2024
For Hollins Tarrant
Title: Authorised signatory, Hollins Tarrant Date: 24 Dec 2024
Unusual terms
Current to 9 Oct 26- Customer signatory unnamed, title only