Scheldevaart Logistics / B-Brain – Discovery

Hi Elise and Elise, good to speak with you both. How's the port logistics business treating you?

Busy, we're managing shipments and customs across multiple systems. That's what we want to talk about.

Perfect. Walk me through your current setup, what systems are you using?

We've got Salesforce for customer and shipment records, we have a customs tracking system, email, documents in SharePoint. But they're all separate: to answer a question about a customer or a shipment, we're pulling from multiple places and manually joining things.

And it's slowing us down. We should be optimizing routes and service, not doing data admin.

That makes sense. How much time is that taking weekly?

Hours. Our operations team spends a chunk of their day on it.

Right. So the B-Brain would connect all those systems and give you one place to search and query. No more manual linking.

How does it handle the customs tracking side? That's proprietary to that system.

We'd build a connector to it. Once a day we pull the latest data and index it alongside Salesforce and the rest.

And commercial terms?

I'd recommend Growth: that's £44,000 annual subscription, plus £12,000 implementation over eight weeks. You get 40 users and eight connectors, which gives you plenty of room.

Okay. And the data?

It lives in your Snowflake account. We manage the brain, you own and control the data.

That's important to us, especially dealing with customs. Next steps?

I'd like to demo it, show you the brain working on your actual data. Could we schedule that for early November?

Yes, early November works.

Perfect. I'll send a calendar link. Cheers, both.