What was said
What this says
Current to 11 Oct 26Tobias Renwick reported the three connectors built and loading cleanly on test data. About two hundred CRM records lack a broker segment. Training is set for next Wednesday, with go-live the day after.
What happened: Tobias confirmed the CRM, claims and calls connectors loaded without errors and the joins work. He flagged about two hundred records with no broker_segment value.
Customer view: Ed Duckworth took the clean-up on and agreed to the training date. He chose go-live the day after training for breathing room.
Commercial: There is no commercial content. The onboarding is on track, which sets up the first value moment.
Watch: Go-live depends on the customer cleaning the segment data. Unassigned records would be missing from broker views.
Themes
Current to 9 Oct 26Who was there
B-Brain
Them
Follow-up
Next steps
Current to 9 Oct 26- Ed Duckworth flags the missing segment values to the CRM team for clean-up before training.
- Tobias Renwick runs a fresh load, sends the invite and holds training next Wednesday.
Risks
Current to 9 Oct 26- About two hundred CRM records have no broker segment and would be unassigned if not cleaned before go-live.
Opportunities
Current to 9 Oct 26- A smooth go-live and training session could establish early adoption among brokers.